Martha van der Walt is branch Librarian at the Education Sciences Library, NWU Potchefstroom Campus. She started her career as librarian in the 1980’s in the Ferdinand Postma Library of the NWU. She also qualifies as a teacher and has 13 years’ teaching experience. In her current position she offers specialised research support to staff and researchers of the Faculty of Education, gives information support to postgraduate and undergraduate teaching students and gives formal and informal training in information literacy to students and staff. She believes that good interpersonal relationships forms the foundation of an effective service.