18th LIASA Annual Conferences: Abstracts: In front of our very eyes: the value of UX research methods

In front of our very eyes: the value of UX research methods

Andy Priestner

User Experience research methods offer us unparalleled access to the worlds of our users. By undertaking a variety of engaging and accessible techniques we can establish previously invisible or ignored user attitudes and behaviour, data that can helps us to design better services, products and policies. The type of insights and products that can be derived from UX methods are detailed together with the ideal of a truly user-centric library service.