After a very vibrant conversation on customer care on 6 August 2021 and the e-book dilemma debate that took place during SA Library Week on 18 March 2021, calls for an opportunity to continue the discussion on these hot topics.

Join, Mr Maropene Ramabina (Law Library: University of Venda),  Dr Lynn Kleinveldt (Acting Chair: HELIG) and Ms Ingrid Thomson (WCHELIG Convenor) online over coffee/tea, on Friday, 27 August 2021 at 13:00 when we continue our informal conversation on how we are reaching out to our customers, and the e-book situation during the Covid-19 pandemic that we find ourselves in. This session aims to invite academics, librarians, and users to interact, share challenges faced, best practices and innovative ideas towards enhancing customer services during times of uncertainties.

Looking forward to engaging with you.

Kind regards
Dr Lynn Kleinveldt (PhD)
HELIG Chair Elect